Terms of service

Welcome to One Cart SA. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By using the One Cart SA website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian and agree to comply with these Terms & Conditions.

If you do not agree with any part of these Terms & Conditions, please do not use our website.

2. About One Cart SA

One Cart SA is an online retail store that offers a variety of products for sale through its website and online platforms.

3. Product Information

We strive to ensure that all product descriptions, specifications, images, pricing, and availability information are accurate.

However:

  • Product images are for illustrative purposes only.
  • Actual product colours may vary depending on your device screen settings.
  • Product specifications may change without notice.
  • We do not guarantee that product descriptions or website content will always be error-free.

4. Pricing & Payments

  • All prices displayed are in South African Rand (ZAR).
  • Prices are subject to change without prior notice.
  • Payment must be received in full before an order is processed or dispatched.
  • We reserve the right to correct pricing errors at any time.

Accepted payment methods will be displayed during checkout.

5. Order Acceptance

Submission of an order does not guarantee acceptance.

One Cart SA reserves the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Cancel orders due to stock shortages.
  • Cancel orders due to suspected fraud or misuse.

If an order is cancelled after payment has been received, a refund may be issued where applicable.

6. Shipping & Delivery

We aim to dispatch orders as quickly as possible.

Delivery times are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • High order volumes
  • Circumstances beyond our control

One Cart SA shall not be held liable for delivery delays once an order has been handed to a courier service.

7. Customer Responsibilities

Customers are responsible for:

  • Providing accurate billing and shipping information.
  • Reviewing product descriptions before purchasing.
  • Ensuring that products ordered meet their requirements.
  • Keeping account and login information secure.

One Cart SA is not responsible for losses resulting from incorrect information supplied by customers.

8. Returns, Refunds & Exchanges

All sales are subject to the One Cart SA Return, Refund & Exchange Policy.

By placing an order, you acknowledge that you have read and accepted our return policy.

9. Promotions & Discounts

Promotional offers:

  • Are valid only for the period specified.
  • Cannot be combined unless otherwise stated.
  • May be changed or withdrawn without notice.

One Cart SA reserves the right to cancel promotions resulting from technical or pricing errors.

10. Intellectual Property

All content on the One Cart SA website, including:

  • Logos
  • Branding
  • Product listings
  • Graphics
  • Images
  • Text
  • Website design

is the property of One Cart SA or its licensors and may not be copied, reproduced, distributed, or used without written permission.

11. Limitation of Liability

To the fullest extent permitted by law, One Cart SA shall not be liable for:

  • Indirect or consequential losses
  • Loss of profits
  • Business interruption
  • Website downtime
  • Technical issues beyond our control

Our liability shall be limited to the value of the product purchased where required by applicable law.

12. Website Availability

While we strive to keep our website available at all times, we do not guarantee uninterrupted access.

We reserve the right to:

  • Modify the website
  • Suspend services
  • Conduct maintenance
  • Remove products or content

without prior notice.

13. Privacy

By using our website, you consent to the collection and use of information in accordance with our Privacy Policy.

We take reasonable measures to protect customer information but cannot guarantee absolute security of online transmissions.

14. Fraud Prevention

One Cart SA reserves the right to:

  • Verify customer information.
  • Request additional identification.
  • Decline suspicious transactions.
  • Cancel orders suspected of fraudulent activity.

15. Changes to Terms & Conditions

One Cart SA reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on the website.

Customers are encouraged to review these Terms & Conditions periodically.